Privacy Policy
How Pacific Blue Catchment collects, uses, and protects your personal information.
Last updated: April 28, 2026
Information We Collect
When you submit our contact form or request a quote, we collect your name, email address, and phone number. We may also collect details about your property and the services you are interested in. We do not collect information from visitors who do not submit a form.
How We Use Your Information
We use the information you provide to:
- Respond to your quote request or inquiry
- Schedule and confirm appointments
- Send appointment reminders and service updates via SMS
- Follow up on quotes and completed jobs
- Request feedback after service is complete
SMS Communications
If you provide your phone number and consent to SMS communications, we may send you text messages including:
- Appointment confirmations and reminders
- Quote follow-ups
- Service updates and scheduling changes
- Post-service review requests
- Annual maintenance reminders
Message frequency varies based on your service activity. Message and data rates may apply depending on your mobile carrier and plan.
To opt out, reply STOP to any text message from Pacific Blue Catchment. You will receive a confirmation message and no further SMS messages will be sent. You can also contact us at admin@pacificbluecatchment.org to request removal from SMS communications.
Data Sharing
We do not sell or share your phone number, email address, or any personal data with third parties for marketing purposes. Your information is used solely to provide the services you have requested from Pacific Blue Catchment. We may share your information with service providers (such as our scheduling and CRM platforms) strictly for the purpose of delivering our services to you.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our contact form submissions are transmitted securely and stored in our business management systems with restricted access.
Contact Us
If you have questions about this privacy policy or how your data is handled, contact us:
Email: admin@pacificbluecatchment.org
Phone: (808) 345-0335
Address: Unit 12, 82-6066 Mamalahoa Hwy, Captain Cook, HI 96704